Enclave One User (Seat) Types*
Last Updated January 1, 2025
Email Only User**
Best practice is for every employee to have an email address. Email only users require an email account for things like payroll and basic communication, but do not require access to organizational systems or information outside of email.
Device Support Included:
None
Capabilities:
Send and receive email via web browser or mobile device
Limitations:
Unable to access work data and resources outside of email
No Microsoft Teams, OneDrive or SharePoint access
Examples:
Front Line Workers
Users that don’t require access to organizational systems or information outside of email
Users that don’t have data retention needs as email is not backed up
**Email only users does not include shared mailboxes or distribution lists, as long as they are unlicensed. Please note that mailboxes, such as shared mailboxes and groups are not backed up unless they are licensed as an email only user.
LITE User (Mobile and/or WEB BROWSER Only)
Lite Users access organizational data and systems via a web browser or mobile device such as a tablet or smart phone. They are able to login to shared workstation(s) managed by Ariento (and assigned to a separate Standard or Premium User). Lite users are NOT permitted to be a primary user assigned to a computer.
Device Support Included (must meet Ariento’s minimum specifications):
Up to (2) Mobile Devices (Smart Phone/Tablets)
Web browser support on shared computer/workstation(s) managed by Ariento (and assigned to a separate Standard or Premium User)
Capabilities:
Use mobile apps downloaded from Apple or Google Play stores
Complete tasks such as email and data entry on a mobile device or web browser
Edit files using mobile applications or web browser using Microsoft Office
Access websites via a web browser on organizationally approved mobile device or shared workstation
M365 Emails and OneDrive are backed up
Login to a workstation assigned to a separate primary Standard or Premium User
Use web and/or mobile applications of Outlook, Excel, Word, PowerPoint, etc.
Limitations:
No desktop computer or desktop application support
Unable to access work data & resources outside of web browser and/or mobile applications on organizationally approved mobile device or shared workstation
Backup is limited to Microsoft 365 email and OneDrive (no endpoint backup)
Unable to download files or work data locally outside of web browser on a computer
Unable to use desktop versions of Outlook, Excel, Word, PowerPoint, etc.
Examples:
Contractors, Consultants, Board Members, Front Line Workers
Users that need access to other systems besides email, but work exclusively off of tablets or smart phones
Part-time user that shares computer with another user (at least one shared user must be a standard or premium user)
User with exception/risk sign off to primarily work from workstation not managed/supported by Ariento (i.e. contractor, employee that works on client/government secured computer)
Users that require computer access for web-based (browser) tasks only
Standard User
Standard Users access organizational data primarily via an organizationally issued workstation (computer) and personally owned smart phone.
Device Support Included (must meet Ariento’s minimum specifications):
Up to (2) Mobile Devices (Smart Phone/Tablets)
Up to (1) Computers/Workstations
Capabilities:
Everything that a Lite User can do
Download and save files locally on their computer
Edit files locally using desktop installed applications
Use desktop versions of Outlook, Excel, Word, PowerPoint, etc.
Computer files are backed up
Limitations:
Unable to download files or work data to non-work computers (i.e. BYOD)
Unable to print work data on non-work computers (i.e. BYOD)
Examples:
Users who are issued a dedicated company owned computer and use a smart phone
*All user license types represent an annual commitment